Privacy Policy

Effective Date: 21/04/2025

Welcome to ssrsofts.com. Your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit or make a purchase from our website.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, billing/shipping address, phone number, payment details.

  • Order Details: Product(s) purchased, license keys, transaction history.

  • Technical Data: IP address, browser type, operating system, referring URLs, and usage data collected via cookies or analytics tools.

  • Support Interactions: Chat transcripts, emails, and support tickets.

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders.

  • Provide customer support.

  • Communicate order updates or issues.

  • Prevent fraud and ensure transaction security.

  • Improve our website, services, and customer experience.

  • Send promotional emails (only if you opt-in).

3. Sharing Your Information

We do not sell or rent your personal data. Your information may be shared only with:

  • Trusted third-party providers (e.g., payment processors) to complete your transaction.

  • Legal authorities, only if required by law or to protect our legal rights.

4. Data Retention

We retain your personal and transaction data only as long as necessary to:

  • Fulfill the purposes for which it was collected.

  • Comply with legal, tax, or regulatory requirements.

  • Resolve disputes and enforce our policies.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Maintain your session.

  • Understand user behavior.

  • Improve site performance.

You can manage cookie preferences through your browser settings.

6. Data Security

We implement appropriate security measures (SSL encryption, firewall protection, secure hosting) to protect your personal data from unauthorized access, alteration, or disclosure.

7. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you.

  • Correct or update your information.

  • Request deletion of your data.

  • Object to or restrict certain processing activities.

To exercise your rights, contact us at: [email protected]

8. Third-Party Links

Our site may contain links to external websites. We are not responsible for the privacy practices of those sites. Please review their policies separately.

9. Changes to This Policy

We reserve the right to update this policy at any time. Updates will be posted on this page with the “Effective Date” revised accordingly.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please reach out:

  • Email: [email protected]

  • Phone: +1 628 215 0891

  • Live Chat: Available on our website

  • Address: 71-75, Shelton Street, Covent Garden,WC2H 9JQ, London

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